Ficosota

Master Data Specialist Sofia - Bulgaria

The Master Data Specialist is responsible for the creation and maintenance of Master Data that are fundamental to business processes that touch and influence the customer experience. Relevant systems and processes include, but are not limited to, SAP system. This position will work closely with both Business Process Key Users and everyday users of these systems to execute data creation and maintenance processes to meet the expected service and quality levels.

REQUIREMENTS:

• Bachelor degree in Business Analytics, Supply Chain Management or Logistics with 1-2 years of experience in a customer service or a business environment or equivalent combination of education and experience
• 1-2 years of ERP Master Data creation with a focus on Material/Item Masters
• Experience working within SAP strongly preferred
• Ability to collect, organize, process, and disseminate significant numbers of requests and transactions in an enterprise level master data systems
• Attention to detail and accuracy
• Customer focused with an emphasis on clear communication
• Adapt easily to changing environments and system enhancements
• Microsoft Excel and office suite required
• Day to day use and familiarity with databases and database processes preferred.

MAIN DUTIES & RESPONSIBILITIES:

• Master Data creation and maintenance:

Collect and validate data identified on requests for creation and maintenance
Process, update, and distribute newly created materials, data records, and results
Seek a high degree of accuracy and efficiency with master data requests; process requests in accordance with current master data standards and processes
Share suggestions for process improvement and effective enhancements in support of an enhanced customer experience

• Project / Launch support:

Support ad hoc efforts to mass create or change master data in support of new product launches, business process changes, or other project work
Process mass changes utilizing master data procedures
Help to identify data cleansing opportunities and take initiative to correct data quality problems
Balance the incoming queue of new requests with unplanned needs to support Project and Launch deadlines

• Data Quality:

Run requested data quality and data analysis requests or reports in support of customers, both internal and external
Participate in testing and development of new tools and reports in support of data quality
Identify and escalate any trends and patterns with data requests or integrity